Yelp

"My husband and I are regulars at this no frills neighborhood restaurant w/reliable food. Lately, the service has been horrible. On a recent Saturday night our server was completely clueless, screwed up our order and kept us waiting for food that she did not put into the kitchen. The manager, a nice guy, recognized we were regulars and apologized. Recently, our server told us that he could not cancel our order. My husband was full and could not eat the entree. The server argued w/us and would not take the entree off the menu. After we told him we were not going to pay, he conceded. This place has decent food, but really needs to work on training it's servers."

Dear N,
Remember when you used to come in by yourself and eat at the bar? You'd be so wired you couldn't actually sit down on a bar stool. Instead, you'd stand there drinking pinot grigio, eating your octopus followed by your grilled squid, staring out of the window at the park, your eyes full of sorrow and loneliness. You'd head into the bathroom with a clockwork all too familiar to people in the industry. I'd watch you go and come back, and feel your crazy manic energy punching invisible daggers through the air. And serve you another glass of wine. And hate you, and pity you at the same time.

When you were in the other night, and were told that we couldn't cancel the food because it was already being made, you became belligerent and asked for my fellow manager - the "nice guy" mentioned in your wife's review - by saying "Where's the fat guy with the hat?"

I am prepared to forgive you for your insulting, entitled behavior, if you forgive me for referring to you as the "Cokehead Lawyer" for the past many years that I've been waiting on you.